Position Overview:

Position Overview:

We are seeking an experienced NetSuite Principal Consultant – CRM to lead the design, implementation, and optimization of NetSuite CRM solutions for our clients. The ideal candidate will have a proven track record of delivering end-to-end NetSuite CRM implementations, with a deep understanding of customer relationship management processes and best practices.This role requires strong leadership skills, the ability to manage complecomplex projectsprojects, and a commitment to delivering exceptional client service.

Key Responsibilities:

• Client     Engagement & Needs Assessment:
   
  • Collaborate with clients to understand their CRM requirements and business objectives.
   
  • Conduct comprehensive needs assessments to identify gaps and opportunities for improvement.
 
• Solution     Design & Implementation:
   
  • Lead   the design and configuration of NetSuite CRM solutions tailored to client needs.
   
  • Oversee the implementation process, ensuring alignment with project timelines and budgets.
   
  • Develop and execute data migration strategies to ensure seamless transition to      NetSuite CRM.
 
• Customization     & Integration:
   
  • Customize  NetSuite CRM modules to enhance functionality and meet specific client requirements.
   
  • Integrate   NetSuite CRM with other business systems to ensure cohesive operations.
 
• Training     & Support:
   
  • Provide training to client teams to ensure effective utilization of NetSuite CRM.
   
  • Offer ongoing support and troubleshooting to address client concerns and optimize system performance.
 
• Project     Management:
   
  • Lead project teams, managing resources and coordinating efforts to deliver successful outcomes.
   
  • Monitor project progress, addressing any issues that arise to keep projects on track.

Required Qualifications:

• Education:
   
  • Bachelor’s degree in Business Administration, Information Systems, or a related field.
 
• Experience:
   
  • 8+  years of experience in NetSuite consulting, with a focus on CRM      solutions.
   
  • Proven experience leading multiple full-cycle NetSuite CRM implementations.
   
  • Strong understanding of CRM processes, including sales, marketing, and customer service.
 
• Technical     Skills:
   
  • Proficiency in NetSuite CRM modules and related functionalities.
   
  • Experience with SuiteScript, SuiteFlow, and SuiteBuilder for customization.
   
  • Knowledge of data migration tools and integration methodologies.
 
• Soft     Skills:
   
  • Excellent communication and interpersonal skills.
   
  • Strong analytical and problem-solving abilities.
   
  • Proven leadership and project management capabilities.

Preferred Qualifications:

• NetSuite  ERP Consultant Certification or SuiteCloud Developer Certification.
• Experience with third-party CRM integrations and tools.

Familiarity with industry-specific requirements and best practices